Commercial Customer Care
The Baumatic point of difference is our commitment to providing outstanding after sales customer care service.
We provide national service coverage via a free-call 1800 number which flows back to our Melbourne based customer service centre. We also provide a dedicated commercial service request email for logging service calls and warranty issues to ensure a prompt response to any issues raised.
Should you have an immediate issue, our commercial state sales managers are available to assist directly onsite.
Baumatic also employ a dedicated team of in-house technicians and vans across east coast capital cities and a network of 200+ service agents Australia wide. We carry all major components in Australia with our company owned express parts delivery business, Pronto Parts, which ensures a rapid response.